Guatire Hosting Privacy Policy

Last updated: October 1, 2025.

1. Introduction and Scope

At Guatire Hosting, we deeply value your privacy and the trust you place in us. This policy describes how we collect, use, and protect your personal information when you use our hosting, VPS, Dedicated Server, and reseller platform services. By using our services, you agree to the practices described in this policy.

Guatire Hosting understands the importance and responsibility that comes with protecting personal data. We are committed to complying with data protection laws applicable to the company, including the European Union's General Data Protection Regulation ("GDPR") and Venezuelan legislation.

2. Applicable Legislation in Venezuela

This Privacy Policy is governed by the legislation of the Bolivarian Republic of Venezuela, including the Infogovernment Law and the Law on Data Messages and Electronic Signatures, with regard to the processing, protection and confidentiality of personal data and information transmitted electronically.

Jurisdiction: Any legal dispute will be subject to the jurisdiction of the competent courts of Venezuela.

3. Information We Collect

In the course of serving our Clients, we may acquire, store, and transmit communications and information that Clients may consider private or confidential. Some of this information, such as Client name, address, credit card information, etc., is provided to us by Clients in order to obtain the Services. We create and maintain other information, such as Client account status, Service selection, Client records, etc., in the normal course of our business activities.

Identification Data: Full name, email address, phone number, and postal address.
Technical Data: IP address, server access logs, and browser information.

We may also use cookies, which are small pieces of information that a website can store in a designated file on a user's computer for various reasons.

4. Use of Information

We may use Customer information to provide you with system information or information about new or updated products. We may also share Customer information with selected partners. For example, to provide Customers with information about products that may be of interest to them or to allow them to take advantage of special partner programs.

5. Data Security

Guatire Hosting is responsible for protecting the confidentiality of Customer information, account information, and personal communications to the fullest extent possible in accordance with the law and Guatire Hosting's legitimate interests. To protect against the loss, misuse, and alteration of collected information, we have established appropriate physical, electronic, and administrative procedures.

6. Customer Options (Opt-Out and Modifications)

Opt-Out: Customers can opt out of receiving notifications of new or updated products by sending an email to admin@guatirehosting.com. However, they cannot opt out of receiving essential information for maintaining or updating their accounts.
Modifications: Customers can access and modify their personal information by contacting our administration department by sending an email to admin@guatirehosting.com.

7. Disclosure of Information

We will not disclose Customers' personal and account information unless we have reason to believe that disclosing such information is necessary to identify, contact, or bring legal action against someone who may be causing harm to or interfering with the rights or property of Guatire Hosting, its Customers, or others.

We will not disclose to third parties (excluding our affiliates, officers, and employees) the contents of any email or other electronic communication that we store or transmit for our Clients, except as necessary to:

To provide service to a client.
To protect the legitimate interests of Guatire Hosting and its clients.
To cooperate with interception orders, warrants, or other legal processes that we determine are valid and enforceable.

8. Modifications or Changes

We reserve the right to modify or change this Privacy Policy at any time without prior notice. After such an update, we will post the updated Privacy Policy on our website (www.guatirehosting.com).

9. Contact Guatire Hosting

Any questions related to this Privacy Policy should be submitted through our website or by contacting our administration department via email at admin@guatirehosting.com.

Last revision: December 21, 2023.